Predict and Reduce Churn without juggling between multiple tools

How It Works

Here's a sneak peak of what we have to offer with BuddyAI

What we’re good at?

User Journey Management

Track and optimize every step of your customer's journey. BuddyAI connects the dots between onboarding success, product usage, support interactions, and renewal likelihood to give you a 360° view of customer health.

We believe in your success and that big data can help you achieve the best results for your business, regardless of your field or target market.

Understand Every Customer

Gain deep insights into individual user behavior with session recordings, engagement tracking, and predictive analytics. Identify power users, at-risk accounts, and upsell opportunities with AI-powered behavioral analysis.

Proactive Engagement

Trigger perfectly-timed in-app messages, email sequences, and guided tours based on user behavior, product usage, and success milestones. Turn moments of confusion into opportunities for education and growth.

Turn Success into Growth

Transform customer success from a cost center to a revenue driver. BuddyAI identifies expansion opportunities, predicts renewal risks, and calculates the exact ROI of your customer success initiatives.

Let us help you

Key Features

Intelligent
Onboarding

BuddyAI's onboarding engine reduced average activation time by 58% for enterprise customers, with custom success paths for different user roles and segments.

Comprehensive Analytics

Our multi-dimensional analytics has predicted 92% of churn events at least 60 days before they occurred, giving teams ample time for intervention.

Proactive
Support

Instantly answer questions and provide contextual guidance with AI Assitance. Seamlessly transfer to human agents with complete context

Revenue Optimization

Predict renewal likelihood based on usage patterns and health scores.Identify accounts ready for upsell based on feature utilization

Takeover (Beta)

BuddyAI executes actions for the users instead of forcing them to learn or educate themselves.

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Complete Visibility Across the Customer Lifecycle

How will you benefit?

Customer health distribution

Onboarding success rates

Session frequency/duration

Common issue identification

User journey visualization

Customer lifetime value prediction

We’ve helped them

We've partnered with many household brand names to deliver insights and solutions to their problems with big data.

Happy clients

Don't just take our word for it – our clients frequently stay in touch with us and work with us on future projects that require big data insights.

John Bjerrand

I work in agricultural consulting, meaning that we often need to use big and complex datasets to justify expensive investments for our clients. Lilo's consultants helped us see the big picture with their visualization tools and expertise.

Anna Claudio

As the in-house supplier manager, it's sometimes had to understand which manufacturers work best for our needs. Lilo's data analysis helped us identify where we could save and which manufacturers worked the best for us in the long term.

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.