Our features

Easiest onboarding setup

With our innovative and easy to use tours you can record onboarding flows in minutes and get users to learn the SaaS platform with ease.

No more setting up events and tags. Hit Record and teach buddy the way your SaaS works

10x faster

Improved Customer Education

No more asking users to read lengthy documents and seeing videos for hours. Click on a tour and your users learn by doing not reading

The chat support that really helps

Users get frustrated with AI answers and dont really like talking to an AI when they need help. Unlike other chat support systems we offer on-screen guidance rather than making the AI extract text from documentation and throw it on the users' face

Upload PDFs or just provide your website and BuddyAI learns about your company to offer the best support

Train with your data

Human in the Loop

AI cant solve everything when a human needs help and a human understands that better. Jump into the conversation and keep your customers happy

SentimentAnalysis

Happiness of your customers is directly proportional to the value provided. With our sentiment analysis you know how good or bad a conversation was

User Analytics

Once onboarded, how is the user using my platform? What is happening? Is he churning? Was onboarding successful? Did the user click and use this power feature? Did he not understand something?

Too many questions ! Too much anxiety.
Well not anymore! BuddyAI tracks user activity and analyses every session to provide the health of the user session

No more watching screen recordings for hours. BuddyAI's AI session analysis tells you the health, friction points of the user session

5x faster

Zero Dev setup

Unlike other tools that require configuring events, we dont require that. Just integrate BuddyAI and you're good to go

Self learning AI

Software UIs are meant to evolve and improve and so will BuddyAI. We will adapt to the new UI flows and understand

Health monitoring

Stepping in when you are about to lose the account and then patching things up and promising to solve customer worries does not work and is not scalable. BuddyAI offers live health of a customer combining the scores from onboarding, activity and support conversations' sentiments to let you know exactly who needs more attention

Informative and insightful dashboards that tell you where and what needs more attention at a glance

Actionable Dashboards

AI Insights

BuddyAI provides insights from your data for quick proactive actions

Proactive alerts

Setup BuddyAI and keep going about your day, if something feels wrong we'll alert you

We’ve helped them

We've partnered with many household brand names to deliver insights and solutions to their problems with big data.

Happy clients

Don't just take our word for it – our clients frequently stay in touch with us and work with us on future projects that require big data insights.

John Bjerrand

I work in agricultural consulting, meaning that we often need to use big and complex datasets to justify expensive investments for our clients. Lilo's consultants helped us see the big picture with their visualization tools and expertise.

Anna Claudio

As the in-house supplier manager, it's sometimes had to understand which manufacturers work best for our needs. Lilo's data analysis helped us identify where we could save and which manufacturers worked the best for us in the long term.

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.